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eSales Rep

Your sales reps access customer accounts … anywhere, any time.

Your sales representatives can’t be in the office every minute of every day. And with TRAVERSE eSales Rep, they don’t have to be. eSales Rep gives your sales staff online, instant access to customer accounts 24 hours a day, 7 days a week.

Benefits:
Sales reps can enter customer orders when they are away from the office: no phone calls, no faxes
Double-check existing orders prior to contacting a client
Get instant answers to customer inquires online, eliminating the need to consult other employees on order status or inventory availability
Full integration with TRAVERSE applications
Flexible reporting – ease of access to data
Accessible via a web browser - from any location
Improves your customer service
Cuts administrative overhead costs by reducing the need for costly internal administrative resources to answer phones and respond to customer inquiries
Instant updates to TRAVERSE – no need to worry about double entry

Functions:
Account Information
Aged Trial Balance
Invoice History
Payment History
My Pending Orders
VeriSign Report

Key Features:
Interface with VeriSign for credit card processing and receive VeriSign reports
Post on-line payments
Secured access to data
Conduct wild card searches
Real time information can be accessed around the clock for quick response
Perform advanced inventory searches and see the additional descriptions and inventory pictures stored in TRAVERSE

Architecture Highlights:
Multi-tiered architecture utilizing Microsoft Windows 2000 Server
Microsoft SQL Server
Microsoft IIS
Encrypted security where appropriate
Flexible database structure
Multi browser support
Multilingual
Scaleable architecture
Customizable

Installation Options:
Hosted in a data center
Single database – fully integrated to TRAVERSE accounting applications
Purchase or lease finance options
Multi-database support for added security between Internet and back office systems





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